Terms & Conditions
Last Updated: July 9, 2026
Welcome to the Soorya Home Care website. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website, products, or services. If you do not agree with any part of these terms, please do not use this website.
1. About Us
Soorya Home Care is engaged in the marketing and sale of home care, cleaning, personal care, and daily essential products. These Terms & Conditions govern your use of our website, products, and related services.
2. Product Information
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate and updated.
However, product packaging, design, ingredients, specifications, and availability may change without prior notice. Product images shown on the website are for reference purposes and may slightly vary from the actual product.
Product availability is subject to stock availability.
3. Pricing & Payment
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, delivery charges, or other charges may be added where required.
Orders will be processed only after successful order placement and payment confirmation, where applicable. Soorya Home Care reserves the right to correct pricing errors or cancel orders placed with incorrect pricing.
4. Orders
Soorya Home Care reserves the right to accept, reject, cancel, or limit any order at its sole discretion.
Orders may be cancelled due to stock unavailability, incorrect pricing, payment failure, suspected fraud, delivery limitations, technical issues, or any other operational reason.
5. Shipping & Delivery
Delivery timelines provided on the website are estimates and may vary depending on the delivery location, courier service, product availability, and other operational factors.
Customers are responsible for providing accurate and complete delivery information.
Soorya Home Care shall not be responsible for delivery delays caused by incorrect addresses, courier delays, natural events, technical issues, or circumstances beyond our reasonable control.
6. Returns & Refunds
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Return, replacement, or refund requests will be approved only after verification by Soorya Home Care.
Products that are used, damaged due to customer handling, tampered with, or returned without original packaging may not be eligible for return or refund.
Refunds, if approved, will be processed through the original payment method or another approved mode as per company policy.
7. User Responsibilities
By using this website, you agree:
- To provide accurate, complete, and updated information.
- Not to use the website for any unlawful, fraudulent, or harmful purpose.
- Not to misuse offers, payments, accounts, referral systems, or website features.
- Not to interfere with the security, functionality, or operation of the website.
- Not to upload or submit false, misleading, or unauthorized information.
8. Intellectual Property
All content on this website, including text, logos, graphics, images, product descriptions, designs, layout, and other materials, is the property of Soorya Home Care or its respective owners.
No content from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Soorya Home Care.
9. Limitation of Liability
Soorya Home Care makes reasonable efforts to provide accurate information and reliable services. However, we do not guarantee that the website will always be error-free, uninterrupted, or free from technical issues.
Soorya Home Care shall not be liable for any indirect, incidental, special, consequential, or financial loss arising from the use of this website, products, payment services, delivery services, or third-party services.
10. Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy.
We are committed to protecting your privacy and handling your personal data responsibly.
11. Changes to These Terms
Soorya Home Care reserves the right to update or modify these Terms & Conditions at any time.
Updated versions will be posted on this page and will become effective immediately upon publication. Continued use of the website after changes means you accept the updated Terms & Conditions.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website, products, or services shall be subject to the jurisdiction of the courts in Mysuru, Karnataka, India.
Contact Us
For any questions, support, or complaints, please contact us:
Soorya Home Care
Brindavana Extension, Mysuru, Karnataka, India
Email: sooryahomecare@gmail.com
Phone: +91 9513303665